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Food Poisoning Etiquette

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Dealing with accusations of food poisoning is a dicey situation for restaurants, but in today's edition of Dear Michael, the food section honcho doles out thoughts on the proper etiquette: "It's a thin line to walk, but I think a restaurant can offer a diner comfort without admitting guilt ... The restaurant might also offer to comp a dinner on a return visit. The problem is that if a customer really thinks he or she got sick in the restaurant, the last thing that person wants is to return, at least for a good while." [BauerBlog]

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