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Service Issues

A British food critic files a credo of sorts, criticizing the American waiter's chatty custom of "putting on an act" (example: two-minute description of a charcuterie plate), which has apparently spread overseas. Says one restaurateur: "A waiter's job is to answer questions not to pose them. They should never say ‘Bon appétit,’ or ‘Enjoy.’ And they should never ask if everything is alright, as we are going to find out soon enough anyway if it isn't." [FT]