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Maintaining the level of service befitting a Michelin three-star restaurant is no easy task, as Nathaniel Dorn, restaurant director of The Restaurant at Meadowood, can attest. From staff meetings that include news briefs and role-playing to Googling every guest, Dorn and his team try to miss nothing when it comes to offering pristine service, but they also want to make friends with guests. "Oftentimes in a restaurant, they don't allow the staff to talk to guests. I want to build relationships. Dining is so much more." [~ EN ~]